Refund Policy

Last updated: 29 June 2026

14-day money-back guarantee

We want you to be happy with Priora. If you are not satisfied with your subscription, you may request a full refund within 14 days of the date of purchase or renewal, for any reason.

How to request a refund

Email info@priora.dk from the email address associated with your account. Refunds are processed by Paddle (our Merchant of Record) and typically arrive within 5–10 business days, depending on your bank.

After 14 days

After the 14-day window, subscriptions are non-refundable. You may cancel at any time from Settings — cancellation stops future renewals but does not refund the current period. You will retain access until the end of your paid period.

Exceptions

Refunds may be granted outside the 14-day window for clear technical issues that prevented you from using the service, at our discretion.

See also: Terms & Conditions · Privacy notice